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  1. Spotahome
  2. Tenants

Tenants

Getting Started

  • Non discrimination Policy
  • How does Spotahome work?
  • Does Spotahome organise viewings?
  • How do I search for my new home?
  • How do I know if the property is available?
  • Can I contact the Landlord before booking?
See all 7 articles

House and Rules

  • What are the House Rules?
  • Is local registration possible?
  • Who will I be sharing the property with?
  • What are the Landlord Policies?
  • What is the admin fee?
  • About the Security Deposit
See all 7 articles

Booking Process

  • Why do Spotahome use LEM Verify?
  • What is the 3D Secure?
  • How can I book?
  • How can I manage my booking request?
  • What is an instant booking?
  • Why has my payment method failed?
See all 9 articles

Managing My Booking

  • Extend my ongoing Booking
  • Cancellation Policy before 2nd of March 2022
  • Policies regarding Covid-19
  • Spotahome Guarantees and Force Majeure for Tenants
  • Spotahome Cancellation Policy
  • Help - I have moving issues with my property
See all 8 articles

Managing My Account

  • Does Spotahome close user’s accounts?
  • Create and Manage My Account
  • My Services
  • My Bookings
  • My Payments
  • My Alerts
See all 7 articles
Spotahome
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