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  2. Tenants

Tenants

Getting Started

  • Non discrimination Policy
  • How does Spotahome work?
  • Does Spotahome organise viewings?
  • How do I search for my new home?
  • How do I know if the property is available?
  • Can I contact the Landlord before booking?
See all 7 articles

House and Rules

  • What are the House Rules?
  • Is local registration possible?
  • Who will I be sharing the property with?
  • What are the Landlord Policies?
  • What is the admin fee?
  • About the Security Deposit
See all 7 articles

Booking Process

  • What is the 3D Secure?
  • How can I book?
  • How can I manage my booking request?
  • What is an instant booking?
  • Why has my payment method failed?
  • How can I apply a promo code?
See all 8 articles

Managing My Booking

  • Spotahome Guarantees and Force Majeure for Tenants
  • Spotahome's Cancellation Policy Jan 2020
  • Spotahome cancellation policy - September 2020
  • COVID-19 Spotahome's policies
  • Help - I’ve moving issues with my property
  • Changes in my dates
See all 7 articles

Managing My Account

  • Create and Manage My Account
  • My Services
  • My Bookings
  • My Payments
  • My Alerts
  • How does Spotahome use my personal data?
Spotahome
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