Landlords
1. First steps
- 1. What is Spotahome and how does it work?
- 2. What are the advantages of listing my property with Spotahome?
- 3. Is it possible to meet the tenant before accepting the booking?
- 4. Do I need to pay to list my property with Spotahome?
- 5. What type of properties can I list on Spotahome?
- 6. How can I select my tenants?
2 How to become a landlord at Spotahome?
- 1. How can I list my property on the website?
- 2. Who can become a Spotahome Landlord?
- 3. What rules and regulations do I need to consider before I become a Spotahome landlord?
- 4. What regulations are relevant (or apply) in my city?
- 5. How fast will my property get rented if I advertise it with Spotahome?
- 6. Can I set specific requirements for the tenants?
3. Listing your property at Spotahome
- 1. What is a Homechecker?
- 2. Does Spotahome offer professional photo sessions?
- 3. Do all Spotahome listings need to be verified?
- 4. What information does the Homechecker need from the landlord?
- 5. I already have photos of my property, why is it necessary to take new ones?
- 6. What will the Homechecker do during the photo session?
4. Booking Request and Booking Process
- 1. How do I know if I have a new booking request?
- 2. Where do I find the information regarding a booking request?
- 3. Where can I find information about a potential tenant?
- 4. How can I find out more information about a potential tenant if I need?
- 5. Is it possible to contact a potential tenant before accepting a booking?
- 6. How many days do I have to answer the booking request?
5. The Landlord Panel
- 1. How can I access my Landlord Panel?
- 2. How can I recover my password?
- 3. What can I do in my Landlord Panel?
- 4. How can I change the availability/occupancy of my properties?
- 5. How can I change the price of my properties?
- 6. Why do I need to keep my property availability/occupancy updated?
6. Top Landlords Program
- 1. What is a Top Landlord?
- 2. How do I know if I'm a Top Landlord?
- 3. How can I become a Top Landlord?
- 4. Can I lose the Top Landlord status?
- 5. Why do I not have statistics in the Top Landlord section?
- 6. What benefits do I get for being a Top Landlord?
7. Payments
- 1. How can I set the price of my property?
- 2. What do I do if the tenant doesn’t pay for their final month in the property?
- 3. How much does Spotahome charge for their services?
- 4. What payments will I receive from Spotahome?
- 5. When will I receive payment from Spotahome?
- 6. How much is Spotahome’s commission and how is it calculated?
8. Rental Terms and Conditions
- 15. What is proof of ID and proof of solvency?
- 1. What are the rental terms and conditions?
- 2. Am I the one who determines the rental price of my property?
- 3. Can I prohibit my tenant from having overnight guests?
- 4. Can Spotahome provide a contract for me?
- 5. What type of rental contracts does Spotahome work with?
9. Spotahome Landlord Guarantee Economic coverage for owners
10. Listing Reviews
- 1 Will I receive a notification when a tenant leaves a review?
- 2 Can I leave a review about my tenant?
- 3 Does a tenant review influence the order in which my listing appears in the search results?
- 4 Where can I see the reviews left for my properties?
- 5 Can I respond to a review?
- 6 How does our Reviews Policy work?
11. Privacy
12. Contact us
13. Landlord Services Plans
- 1. What are the Landlord Service Plans?
- 2. What is included in each of the Landlord Service Plans?
- 3. What protection is offered with the landlord service plans?
- 4. Is the protection offered under the landlord service plans compatible with my home insurance?
- 5. How can I submit a claim for the protection offered by my landlord service plan?
- 6. Can I cancel my Spotahome Premium or Spotahome Select subscription?