Landlords

1. First steps

• 1. What is Spotahome and how does it work?
• 2. What are the advantages of listing my property with Spotahome?
• 3. Is it possible to meet the tenant before accepting the booking?
• 4. Do I need to pay to list my property with Spotahome?
• 5. What type of properties can I list on Spotahome?
• 6. How can I select my tenants?

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2 How to become a landlord at Spotahome?

• 1. How can I list my property on the website?
• 2. Who can become a Spotahome Landlord?
• 3. What rules and regulations do I need to consider before I become a Spotahome landlord?
• 4. What regulations are relevant (or apply) in my city?
• 5. How fast will my property get rented if I advertise it with Spotahome?
• 6. Can I set specific requirements for the tenants?

3. Listing your property at Spotahome

• 1. What is a Homechecker?
• 2. Does Spotahome offer professional photo sessions?
• 3. Do all Spotahome listings need to be verified?
• 6. What will the Homechecker do during the photo session?
• 7. How can I edit the photos on my listing?
• 8. How should I prepare my house for the professional photo session?

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4. Booking Request and Booking Process

• 1. How do I know if I have a new booking request?
• 2. Where do I find the information regarding a booking request?
• 3. Where can I find information about a potential tenant?
• 4. How can I find out more information about a potential tenant if I need?
• 5. Is it possible to contact a potential tenant before accepting a booking?
• 6. How many days do I have to answer the booking request?

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5. The Landlord Panel

• 1. How can I access my Landlord Panel?
• 2. How can I recover my password?
• 3. What can I do in my Landlord Panel?
• 4. How can I change the availability/occupancy of my properties?
• 5. How can I change the price of my properties?
• 6. Why do I need to keep my property availability/occupancy updated?

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6. Top Landlords Program

• 1. What is a Top Landlord?
• 2. How do I know if I'm a Top Landlord?
• 3. How can I become a Top Landlord?
• 4. Can I lose the Top Landlord status?
• 5. Why do I not have statistics in the Top Landlord section?
• 6. What benefits do I get for being a Top Landlord?

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7. Payments

• 11. How to add my payment details
• 1. How can I set the price of my property?
• 2. What do I do if the tenant doesn’t pay for their final month in the property?
• 3. How much does Spotahome charge for their services?
• 4. How do payments work?
• 5. When will I receive payment from Spotahome?

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8. Rental Terms and Conditions

• 1. What are the rental terms and conditions?
• 2. Am I the one who determines the rental price of my property?
• 3. Can I prohibit my tenant from having overnight guests?
• 4. Can Spotahome provide a contract for me?
• 5. What type of rental contracts does Spotahome work with?
• 6. How does Spotahome’s cancellation policy work?

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9. Spotahome Landlord Guarantee Economic coverage for owners

• 1 What is the Spotahome Landlord Guarantee?
• 2 How can I claim the Spotahome Landlord Guarantee?
• 3 Does the Spotahome Landlord Guarantee cover damages to my property?

11. Privacy

• 1. How does Spotahome use my personal data?
• 2. How can I request that Spotahome deletes my personal data?
• 3. How can I unsubscribe from marketing emails?

12. Contact us

• How can I contact Spotahome?

13. Landlord Services Plans

• 1. What are the Landlord Service Plans?
• 2. What is included in each of the Landlord Service Plans?
• 3. What protection is offered with the landlord service plans?
• 4. Is the protection offered under the landlord service plans compatible with my home insurance?
• 5. How can I submit a claim for the protection offered by my landlord service plan?
• 6. Can I cancel my Spotahome Premium subscription?

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