In case of an early departure of the tenant, please contact Spotahome customer service at firstname.lastname@example.org and include the Booking ID and an overview of the situation. We will look into your case and consider whether a refund of the commission is due. Please also access your Landlord panel to update your availability, so we can begin to send you new booking requests.
Articles in this section
- 11. How to add my payment details
- 1. How can I set the price of my property?
- 2. What do I do if the tenant doesn’t pay for their final month in the property?
- 3. How much does Spotahome charge for their services?
- 4. How do payments work?
- 5. When will I receive payment from Spotahome?
- 6. How much is Spotahome’s commission and how is it calculated?
- 7. If the tenant leaves before the end of the contract, will Spotahome refund the commission?
- 8. Collecting the monthly rent
- 9. How do I invest the deposit?