7. If the tenant leaves before the end of the contract, will Spotahome refund the commission?

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    Please clarify what you mean by "We will look into your case and consider whether a refund of the commission is due.". This is not very transparant.

    The tenant always got the right to terminate a contract before the move out date if notifying the landlord 30 days before - regardless of reason. This means that any termination done by the tenant before contract end date should be reason for a refund of the overpaid commission. If not, please give one valid reason when this shouldn't be the case.

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