Spotahome are pleased to offer Landlords the following guarantee at no additional cost.
The guarantee covers the Landlord against the following:
Damages - In the event that the Tenant causes damages to the property in excess of the deposit amount, Spotahome will cover the Landlord for up to €500 / £500.
The Guarantee will exclusively cover the damaged area or object and not robbery, the labour costs, cleaning service costs, cosmetic damage, wear & tear, transportation or taxes (VAT). The following items are excluded from the Guarantee: art, money, or personal possessions such as computers, tablets, jewelry, wallets or clothes etc..
To initiate your damages guarantee, you will need to contact us using our Contact Form within seven calendar days of the incident or after the move-out and send the following documentation:
- Photographic or video evidence of the damage caused by the Resident.
- Copy of the Rental / Lease Agreement signed by the parties.
- Copy of the receipt proving that the security deposit constituted by the Inhabitant has been presented and/or deposited, if applicable, with the public or private body designated for this purpose. The Rental / Lease Agreement does not suffice for this required proof.
Once set up, additional documentation/proof will also be requested via Spotahome as set out in our T&Cs in order to process your guarantee.
For the full terms and conditions of this guarantee, please refer to the Spotahome Guarantee section of the T&Cs.
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