What is the Spotahome Landlord Guarantee?

Spotahome are pleased to offer Landlords the following guarantee at no additional cost. 

The guarantee covers the Landlord against the following:

Damages - In the event that the Tenant causes damages to the property in excess of the deposit amount, Spotahome will cover the Landlord for up to €500.

The guarantee does not cover labour costs, cosmetic damages, transportation or taxes (VAT) and the following items are excluded: art, jewelry, money and personal items such as computers, tablets, wallets or clothes.

Early Exit - In the event that the Tenant leaves the property before the original departure date without the Landlord’s consent and without paying the outstanding amount, Spotahome will have 30 days to find a new Tenant.

If Spotahome is unable to find a new Tenant, we will cover up to 30 days rent if the deposit is insufficient to cover this.

If you need to make a claim on the guarantee, you will need to contact us at hello@spotahome.com within five calendar days of the incident and send documentation including photographic evidence, a copy of the rental contract and a copy of the deposit receipt within seven calendar days.

For the full terms and conditions of the guarantee, please refer to the Spotahome Guarantee section of the T&Cs. 

Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.