In case of cancellation by the landlord, the landlord should contact firstname.lastname@example.org and include the Booking ID and an overview of the situation.
The below charges apply for cancellation of a booking by the landlord:
1) 31 days or more notice: no charge
2) Between 3 and 30 days notice: 25% of the first month's rent
3) Less than 3 days notice 50% of the first month's rent If the reason for cancellation is force majeure, please inform us and we will consider whether the cancellation charges can be waived. In the case of cancellation, the landlord will not receive a payment for the booking.