We contact the landlord as soon as we receive your reservation but the landlord has 12 business hours to respond to your request. In any case, we will contact you to give you an update on the status of your booking as soon as we have any update! In the meantime we will be here if you need us to help you at any time! You can check our contact details at: https://www.spotahome.com/contact-us
Articles in this section
- Can I cancel the booking? (London and Madrid)
- How can I benefit from the No Deposit policy?
- What is the administrative fee?
- How do I search for accommodation?
- How can I book?
- How and where can I check the availability for a property?
- My booking has been accepted, now what?
- Do I need to pay a deposit?
- Can I cancel the booking?
- What happens if I don't like the property I moved into?