A verified/checked property is a property that has been visited by one of our Homecheckers.*
A Homechecker is an appointed representative of Spotahome who goes to the property to verify it exists. They take photos, videos and create a floorplan which is then uploaded to the website.
You can identify a verified property as these will include the "Checked" tag and include a "Checked by" photo from our Homechecker.
On the filters you will find the option of showing only verified properties.
If you see a property without the “Checked” tag, don’t worry, we plan on verifying all properties in the near future.
Across all our properties, including both verified and unverified properties, we offer a 24 hour guarantee as per our Terms and Conditions. This guarantee safeguards your payment.
If after moving in, you find that there are significant discrepancies between the property and the online description, please let us know within 24 hours. We will help you to resolve this issue and hold on making the payment to the landlord.
Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.
* The verification process can take place with a physical or virtual visit to the property. Our physical verification service is not applicable in Belgium.