If you require immediate assistance you can contact us by the live chat in our website. The chat window should open automatically after some seconds after you have accessed our website.
To open the chat you will just need to click on the box “Help”, which will appear in the bottom left corner and then press “Live Chat”. It will open the chat dialogue box and you will be in direct contact with one of our Customer Support agents.
Please bear in mind that our office hours are Monday to Friday from 09:00 am to 10:45 pm CEST and Saturday and Sunday from 12:00 am to 09:00 pm.