Spotahome is an online platform that allows you to rent properties directly from the landlord. As a result, the tenancy contract is between yourself and the landlord.- Spotahome is not a part of this leasing agreement.
Sometimes you will need your contract in advance for Visa purposes, or to set up utility bills or domiciliations. Once the landlord accepts your booking request you will receive the landlord’s contact details. We recommend that you ask the landlord to send you a copy of the contract directly.
Each landlord will have their own contract and clauses so we have no template of specific information to provide you in advance. In your leasing agreement you will have specific clauses about pre-notices, penalties, rules, regulations and security deposit.
In London (and in Spain with certain landlords) we offer digital contracts to landlords to save them (and you) the stress of dealing with paper contracts.
If the landlord uses digital contracts* you will receive an electronic DocuSign by email to sign digitally. The landlord will also sign the digital contract and a copy will be emailed to you.
Please note that the contract is between you and the landlord, not you and Spotahome.
In case of problems with your digital contract or delays please use the Submit a request form to explain the issue and get support.
*Signing a digital contract is mandatory for all the bookings confirmed in London after the 1st October 2019.
Do you still have questions? Use the Contact Form to reach out to our team who will be happy to help you with your query.